First time fix, highly qualified help desk staff, remote diagnostics and experienced call handling delivers true value to your users
Making the complex clear, our ITIL based service offers integrated service solutions designed to meet all levels of end-user criteria. We can facilitate all operational platforms and deliver outstanding technical support which is designed to reduce on-site visits and improve resolution times.
Synergy Outsource manages the entire transition process from initial assessment through recruitment, training and service handover. We then fully integrate into your operational reporting structure to assist you to manage trends, training needs and continual service improvement measures.
- Desktop Support
Network Operations Support