Synergy Outsource enables clients to create competitive advantage in their sector

Providing Business Process Services for help desk, customer support, contact centre, financial management and administration Synergy delivers skilled expertise into your repeatable customer engagements enabling you to focus on your core offers and create the differentiators that matter to your clients.

Headed by a UK-based team of industry professionals with complementary backgrounds across a range of service industries, Synergy has the resources to train, mobilise and deliver precision Business Process Services. As an independent organisation, our model is focused on providing cost-effective professional solutions that deliver high-value returns on investment both financially and operationally.

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SERVICES

Customer Services

  • Inbound Customer Service Calls
  • Pre-Sales and Post-Sales Support
  • Phone Order-Taking
  • Telemarketing

IT Services

  • IT Support
  • IT Management
  • Application Management
  • Network Operations Support

Financial Services

  • Bookkeeping
  • Accounts Preparation
  • Accounts Payable
  • Accounts Receivable
  • Payroll & Tax Preparation

Back Office Services

  • Data Entry
  • Transcription
  • Administration
  • Appointment Setting
  • Human Resources

CLIENT FEEDBACK

Our growth was constrained by the ‘log and flog’ culture that was embedded in our UK customer service division. Synergy have sourced customer focused staff who truly put the client at the heart of engagement resulting in exponential growth and most importantly, tangible profits” Sales Director, ~ Top 20 UK mobile communications company

Sales Director, Top 20 UK mobile communications company

For the first time since our company was established in 2007, we are ahead of schedule in achieving our target growth projections as a direct result of our working relationship with Synergy. The decision to outsource our back office function has been an unmitigated success thanks to the thorough approach and application of the team. The positive ripple effect is palpable throughout every element of the business.

Sales Director, Operations Director, national Healthcare Logistics Distributor

We had initial reservations about compromising the quality of our IT control, we now reflect on our concerns as commercial naivety.  Outsourcing our technical support service has surpassed our expectations in terms of speed, efficiency and satisfactory outcomes.  The technical knowledge of the Synergy team is at the global cutting-edge allowing our company to bask in the glory of their competence.

Sales Director, Head of IT, leading Car Insurance comparison website

DISCOVER 

UK Office

Suite 147
30 The Downs
Altrincham
Cheshire
WA14 2PX

T: +44 (0) 208 242 6301

US Office

42 Broadway
New York
NY 10004

T: +1 212 634-4753

PH Office

11th Floor, Apple One Equicom Tower
Mindanao Avenue corner, Biliran Road
Cebu Business Park, Cebu
Philippines 6000

T: +63 (0) 32 230 4842

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